Privacy Policy for Alxtexh Enterprise
Last Updated: January 2025
1. Information We Collect
We may collect the following data to provide our services effectively:
- Personal Information: Name, address, email, phone number, payment details
- Usage Data: IP addresses, device information, connection logs, bandwidth usage
- Network Data: MAC addresses, connection timestamps, browsing metadata (not full browsing history)
2. How We Use Your Information
- Provide and maintain our WiFi services
- Process payments and send service notifications
- Improve network performance and troubleshoot issues
- Comply with legal obligations and prevent fraud
3. Data Sharing & Disclosure
Your data may be shared only when necessary:
- Service Providers: Payment processors, technical support teams
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale
We do not sell your personal data to third parties.
4. Data Retention
- Retained as long as you use our services
- Required by law (typically 1-3 years after account closure)
- Network logs stored for 30-90 days (unless legally required longer)
5. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data
- Opt-out of marketing communications
- Request data portability
- Withdraw consent (where applicable)
To exercise your rights, contact us at enterprise.alxtexh@gmail.com.
6. Security Measures
We implement strict security protocols:
- Encryption for sensitive data
- Secure authentication protocols
- Regular security audits
- Employee confidentiality agreements
However, no internet transmission is 100% secure—please use strong passwords.
7. Children's Privacy
We do not knowingly collect data from children under 18 (or 13/16 in some regions). Parents/guardians should monitor children's internet use.
8. Policy Updates
We may update this policy with notice via email or website posting. Continued use constitutes acceptance.
9. Contact Us
For privacy questions or requests:
By using our service, you agree to this Privacy Policy.